Shipping policy

Shipping Policy 

At HALEY, we are committed to ensuring that your order is processed and delivered safely. 

All orders will be processed within 1–3 working days after payment confirmation. Once your order has been shipped, you will receive a tracking number to monitor your parcel delivery status. 

Delivery time may vary depending on your location and courier service. Estimated delivery times may take approximately 3–7 working days after the order has been shipped. 

Please ensure that your shipping information is accurate before completing your purchase. HALEY will not be responsible for delays or failed deliveries caused by incorrect address details provided by customers. 

For larger items or orders requiring special handling, delivery times may vary depending on the courier arrangement. 

If your parcel arrives damaged, please contact us immediately with photos or videos of the package and product so our team can assist you. 

For any questions regarding your order, please contact us at haleymyofficial@gmail.com.